Dear Members of Route Mobile,

Your directors are pleased to present the Twenty Second Annual Report of Route Mobile Limited ("Company"/ "RML"/ "Route Mobile") along with the audited financial statements (consolidated as well as standalone) for the financial year ended March 31, 2026. This Board's Report is prepared based on the standalone financial statements of the Company for the year under review and also presents the key highlights of performance of subsidiaries, and their contribution to the overall performance of the Company during the year under review.

1. Corporate Overview

Route Mobile is a leading CPaaS provider that 2. caters to enterprises, over-the-top ("OTT") players, and mobile network operators ("MNO"). Established in 2004, we are serving more than 40,000 customers worldwide. Our goal is to add value at multiple touchpoints across the

3. Financial Summary

4. Business Overview, Company's Performance and Note on Financial and Operations

RML offers a scalable and flexible Omnichannel CPaaS platform to enterprises across industry verticals, globally. Details of your Company's annual financial performance for the financial year ended March 31, 2026, as published on the Company's

Omnichannel CXPaaS value chain while building on unique industry use cases for our clients. We are headquartered in Mumbai, India and have operations in over 20 countries throughout Asia Pacific, the Middle East, Africa, Europe, and the Americas. The Company is listed on the Indian bourses BSE Limited ("BSE") (BSE Scrip Code: 543228) & National Stock Exchange of India Limited ("NSE") (NSE Symbol: ROUTE). The Company's average market capitalization from July 01, 2025 to December 31, 2025 ranks it among India's top 1,000 listed companies. (Ranks 777 and 785 as of December 31, 2025. Source: NSE and BSE).

State of the Affairs of the Company

The performance of our omni-channel communication & other businesses are detailed out in the Management Discussion and Analysis Report, which forms part of the Annual Report. website and presented during the Analyst Meet after declaration of annual results, can be accessed at https://routemobile.com/wp-content/ uploads/2026/05/Outcome-of-Board-Meeting- May-07-2026.pdf . With strong industry tailwinds, the Global CPaaS market is expected to grow to US$48 bn by 2029 (8% CAGR over 2026-2029).

During the reporting period, the Company posted a consolidated revenue of H 44,082 mn, a 22% revenue CAGR FY 2022 - FY 2026. During the reporting period, Company's total income on a consolidated basis decreased by 3.7% Y-o-Y and PAT declined by 23%.

Consolidated profit after tax declined by 23% during the year, primarily reflecting exceptional items aggregating to H1,358.7 mn relating to the write-off of certain vendor advances by subsidiaries, as more fully described in the notes to the consolidated financial statements.

On a standalone basis, total income decreased by 75% and PAT went up by 3%.

We processed 174.9 bn billable transactions in FY 2025-26.

5. Key Service Milestones

a. Delhi Metro - WhatsApp Ticket Bookings, at City Scale.

Route Mobile enabled WhatsApp-based ticket bookings across six metro systems viz Delhi, Mumbai, Hyderabad, Pune, Nagpur and Jakarta, serving 8.3 million daily commuters across 469 stations, with end-to-end payments completed without leaving the chat. Delhi Metro alone records 2.5 million monthly bookings, making it one of India's largest conversational commerce deployments in public transit.

b. Bank of Maharashtra - Banking at Billion- Transaction Scale, on WhatsApp.

Bank of Maharashtra partnered with Route Mobile to bring 45+ banking services onto WhatsApp, processing 1.2 billion transactions annually and giving millions of customers 24/7 self-service access. With a 10% surge in engagement, the deployment redefined what digital banking looks like at national scale.

c. SAMCO Securities - Redefining Investor Communication for the Digital Age.

Samco Securities leveraged Route Mobile to deliver real-time trading alerts, IPO notifications, and demat account updates directly to investors on WhatsApp, achieving 60% higher ROI per transaction and a 3% improvement in customer retention, proving that the right channel transforms routine communication into a revenue driver.

d. Entri - Entri Drives Revenue Growth Through WhatsApp

Entri deepened learner engagement at scale via WhatsApp, through Route Mobile, achieving a 50% increase in user engagement, 25% higher conversion rates, and a 12% revenue uplift. What started as a communication channel became the platform's strongest driver of learner acquisition and retention.

e. Samsung - Samsung Reaches Six Million Customers Through WhatsApp.

Samsung worked with Route Mobile to directly engage a base of six million customers on WhatsApp, enabling seamless product launches, targeted promotional campaigns, and high-quality lead generation through a single conversational channel. The deployment transformed how the brand connects with its customers, replacing fragmented outreach with direct, personalised communication at scale.

f. PaisaBazaar - PaisaBazaar Redefines BFSI Lead Generation with RCS.

Moving beyond the limitations of SMS, PaisaBazaar worked with Route Mobile to deploy RCS across its lead generation campaigns, bringing verified sender identity, rich media, and actionable analytics to every interaction. Lead costs dropped by 30%, CTR climbed 20%, and message delivery hit 96%, redefining what performance looks like in BFSI communications.

g. ImpactGuru - ImpactGuru Scales Fundraising Through the Power of RCS.

ImpactGuru needed to grow its donor base and drive app installs for a platform where every message can mean life-changing support for patients. Working with Route Mobile, they launched RCS based donation campaigns, achieving an 80% jump in response rates and doubling their active user base through richer, more interactive outreach.

h. Hyderabad Metro - Hyderabad Metro Takes Commuter Experience to the Next Level.

From long queues to Google Wallet, Route Mobile transformed Hyderabad Metro's ticketing experience through RCS, enabling seamless purchases, real-time notifications, and universal

(C in crore except per equity share data)

device accessibility. The deployment delivered an 80% read rate, 94.5% message delivery, and 99.9% SMS fallback ensuring uninterrupted service for every commuter.

i. Microsoft - Microsoft Scales OTP Delivery in India with RCS.

Sending millions of OTP messages monthly for user authentication, Microsoft worked with Route Mobile to adopt RCS as its primary delivery channel, bringing branded sender identity and a more trusted authentication experience. The deployment now delivers 4-5 million OTPs per month in India, providing users with a seamless inbox SMS experience.

j. Unibit Games - Unibit Games Levels Up Player Engagement with RCS.

In a high-churn category where keeping players engaged is as critical as acquiring them, Unibit Games deployed RCS through Route Mobile to drive reactivation and retention campaigns, achieving a 7-12% increase in user engagement, 30% faster query response and measurable cost savings over SMS.

k. IIFL - IIFL Turns Email into a High- Performance Engagement Channel.

Serving 38 million clients across India's financial services landscape, IIFL teamed up with Route Mobile to move from generic email blasts to targeted, personalised communication, ensuring the right message reached the right customer at the right time. Open rates jumped 46.89%, click-to-open rates improved by 21.43%, and ROI grew 1.5x, proving that smarter email strategy directly translates to business performance.

l. Flydubai - Flydubai Redefines Traveller Engagement Through Email.

Flydubai partnered with Route Mobile to overhaul its digital engagement, unifying customer data, eliminating fragmented outreach, and deploying personalised, automated communication across its global traveller base. Within three months, the airline recorded a 120x ROI, marking one of the most significant email-driven performance turnarounds in the aviation sector.

6. Awards and Recognition

7. Share Capital

The Company's issued and paid-up equity share capital at the beginning of the financial year i.e. April 1, 2025 was C 62,99,75,820/- (6,29,97,582 shares of C 10 each fully paid-up).

During the year, the Company issued and allotted 5,500 equity shares of C 10/- each, pursuant to exercise of stock options by the eligible employee of the Company, under the Route Mobile Employee Stock Option Plan 2017 on December 24, 2025.

The Company's issued and paid-up equity share capital as on March 31, 2026 is C 63,00,30,820 (6,30,03,082 shares of C 10 each fully paid-up).

8. Details of utilization of funds & Statement of deviation(s) or variation(s)

Pursuant to Regulation 32(1) of the Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015 ["SEBI Listing Regulations"] there was no deviation or variation in the utilization of proceeds as mentioned in the objects stated in the Prospectus dated September 14, 2020, in respect of the Initial Public Offering ("IPO") of the Company. Your Company has appointed Axis Bank Limited as the Monitoring Agency, in terms of Regulation 41(2) of the Securities and Exchange Board of India (Issue of Capital and Disclosure Requirements) Regulations, 2018, as amended from time to time, to monitor the utilization of IPO proceeds. Further, in respect of the Company's maiden Qualified Institutions Placement ("QIP") on November 12, 2021, and pursuant to Regulation 32(1) of the SEBI Listing Regulations, there was no deviation or variation in the utilization of proceeds. The Monitoring Agency Reports are filed with BSE and NSE, where the equity shares of the Company are listed, as mandated under Regulation 32(6) of the SEBI Listing Regulations, every quarter. The Monitoring Agency Reports are available under the Investors section on our website at https:// routemobile.com/investors/ .

9. Listing Fees

Your Company has paid requisite annual listing fees to NSE and BSE where its securities are listed.

10. Dividend

Your Directors have recommended a final dividend of C 2/- (Rupees Two) per equity share of C 10/- (Rupees Ten) each (20%) for the

financial year ended March 31, 2026, subject to shareholders' approval at the ensuing annual general meeting of the Company. The total dividend for the financial year ended March 31, 2026, aggregates to C 11/- (Rupees Eleven) per equity share of the face value of C 10/- (Rupees Ten) each, including the three interim dividends of C 3/- (Rupees Three) each per equity share as approved by the Board of Directors at their meetings held on July 17,

2025, November 03, 2025, and February 09,

2026, respectively, which was paid thereafter. The dividend recommended is in line with the Dividend Distribution Policy of the Company. The Dividend Distribution Policy, in terms of Regulation 43A of SEBI Listing Regulations is available on the Company's website at https:// routemobile.com/investors/corporate-policies/ .

Pursuant to the Finance Act, 2020, dividend income is taxable in the hands of the shareholders w.e.f. April 01, 2020 and the Company is required to deduct tax at source ("TDS") on dividend paid to the Members at prescribed rates as per the Income-tax Act, 2025. For more details in this regard, please refer to the 'Notes' section of the Notice to the Annual General Meeting ("AGM").

11. Transfer to Reserves

The closing balance of the retained earnings (excl. securities premium) of the Company for FY 2026, after all appropriation and adjustments was C 248.46 crores.

12. Deposits

The Company has not accepted any deposits from public during the year under review, and as such, no amount principal or interest on deposits from public was outstanding as on the balance sheet closure date.

13. Highlights of Performance of Subsidiary Companies

Your Company along with its subsidiaries provides a wide range of cloud communication platform services to enterprises, OTT players and detection and traffic analytics, monitoring traffic and administration of SMS Firewall and a comprehensive 24/7 Managed Service and customer support solutions, back office & consultancy services.

In accordance with Section 136 of the Companies Act, 2013 ("the Act"), the audited financial statements, including the consolidated financial statements and related information

of the Company and accounts (as per local law requirement) of each of its subsidiaries, are available on our website at www.routemobile.com. A short description of business and performance of major subsidiaries are provided below:

Route Mobile (UK) Limited ('RML UK'): RML UK

is engaged in the business of inter alia providing technology services for mobile communications with a focus on messaging. The Standalone Gross Revenue of RML UK for FY 2025-26 stood at GBP 180,181,545 (Previous Year: GBP 223,483,409) and the Profit after Tax stood at GBP 15,745,428 (Previous Year: GBP 8,711,414 ).

Routesms Solutions FZE ('Routesms FZE'):

Routesms FZE is engaged in the business of inter alia providing technology services for mobile communications with a focus on messaging and voice solutions. The Revenue of the Company for FY 2026 stood at AED 98,739,793 (Previous Year: 130,012,006). Routesms FZE earned net profit/ (loss) for the year of AED (10,418,549) (Previous Year: AED 32,441,559).

Masivian S.A.S. ('Masivian'): Masivian is a leading cloud communications platform service provider in Latin America, with leadership position in Colombia and Peru, as well as a presence in several countries in the region. Masivian's differentiated and well-adapted cloud communication platform, security & data analytics offer a comprehensive suite of communications, marketing, and unique AI- powered products for enterprises. Masivian offers multichannel notification services through SMS, Email, as well as Voice, serving marquee clients across Colombia & Peru. For the year ended March 31, 2026, Masivian clocked Consolidated Revenue of COP 140,972,888,354 (Previous Year: Revenue of COP 132,705,710,136) and Profit after tax of COP 14,406,723,113 (Previous Year: Profit after tax COP 102,54,470,183).

3 65squared Ltd. ('365squared'): 365squared is engaged in the business of inter alia providing technology services for mobile communications with a focus on SMS filtering, analytics and monetisation. 365 analytics is a real time detection and traffic analytics software with an intelligence that is updated constantly based on our global intelligence. The Revenue of 365squared for FY 2025-26 stood at EURO 4,788,114 (Previous Year: EURO 9,742,924). 365squared earned a Profit/(Loss) after tax of EURO (1,31,009) (Previous Year: EURO 2,363,878 ).

M .R Messaging FZE ('MRM'): MRM is involved in the business of CPaaS solutions including A2P messaging, number lookup and 2-way messaging, offered to enterprises as well as aggregators, using its technology platform. Audited Revenue of the Consolidated MRM for the financial year ended March 31, 2026 was AED 322,661,082 (Previous Year: AED 330,969,316) and Profit after tax for the period was AED 25,364,783 (Previous Year: AED 15,126,078).

Route Mobile Communication Services Company (fka "Interteleco International for Modern Communication Services") ('RMC'): RMC is engaged in the business of communication services (viz. messaging solutions/SMS business) in Kuwait. For the year ended March 31, 2026, RMC generated a revenue of KWD 2,679,698 (Previous Year: KWD 2,264,039) with a profit of KWD 2,56,708 (Previous Year: KWD 2,95,444).

14. Consolidated Financial Statements

The Consolidated financial statements of the Company and its subsidiaries for FY 2025-26 are prepared in compliance with the applicable provisions of the Act and as stipulated under Regulation 33 of SEBI Listing Regulations as well as in accordance with the Indian Accounting Standards notified under the Companies (Indian Accounting Standards) Rules, 2015. The audited consolidated financial statements together with the Independent Auditor's Report thereon forms part of this Annual Report. Further, pursuant to Section 129(3) of the Act, the report on the performance and financial position of the subsidiaries and salient features of the Financial Statements in the prescribed Form AOC-1 is attached to this report as Annexure 1 .

Pursuant to Section 136 of the Act, the financial statements of the Company, consolidated financial statements along with relevant documents and separate (as per local law requirement) in respect of subsidiaries, are available on the Company's website on https:// www.routemobile.com/investors . Any Member desirous of inspecting or obtaining copies of the said Financial Statements may write to the Company Secretary at investors@routemobile.com.

During the year under review, except below mentioned Companies, there were no other companies that have become or ceased to be subsidiaries, joint ventures and associates.

(a) Trusense Identity Limited, a wholly owned subsidiary of Route Mobile (UK) Limited and

a step-down wholly owned subsidiary of Route Mobile Limited, was struck off from the register of companies with effect from June 10, 2025, and subsequently dissolved on June 17, 2025.

(b) Route SMS Solutions Zambia Limited, a wholly owned subsidiary of Route Mobile (UK) Limited and a step-down wholly owned subsidiary of Route Mobile Limited, was voluntarily deregistered with effect from January 06, 2026. The Company was informed of the said deregistration through an email communication received on January 29, 2026.

15. Insurance

All the properties and operations of the Company, to the best judgement have been adequately insured. As per the provisions of the Act and in compliance with Regulation 25(10) of the SEBI Listing Regulations, we have also procured a directors' and officers' liability insurance to indemnify our directors and officers for claims brought against them to the fullest extent permitted under applicable law.

16. Board of Directors and Key Managerial Personnel

In accordance with the provisions of Section 152 of the Act read with Companies (Management & Administration) Rules, 2014 and Articles of Association of the Company, Mr. Rajdipkumar Gupta (DIN: 01272947) Managing Director of the Company, will retire by rotation at the ensuing AGM and being eligible, has offered himself for reappointment. The Board, on the recommendation of the Nomination & Remuneration Committee ("NRC"), recommended his re-appointment at the ensuing AGM.

The brief details of Mr. Rajdipkumar Gupta proposed to be re-appointed as Director, required under Secretarial Standard 2 issued by the Institute of Company Secretaries of India and Regulation 36 of the SEBI Listing Regulations is provided in the Notice of ensuing AGM of the Company.

During the year under review, Mr. Guillaume Antoine Boutin (DIN: 10498724) and Mr. Mark James Reid (DIN: 10498698) ceased to be Non-Executive Director & Chairman of the Board w.e.f. April 17, 2025 and January 22, 2026, respectively, on account of their pre-occupation and other personal commitments. The Board of Directors placed on record its sincere appreciation for the valuable contribution and guidance provided by Mr. Boutin and Mr. Reid during their association with the Company as Directors and Chairman of the Board.

Further, based on the recommendation of the NRC, the Board of Directors, at its meeting held on April 16, 2025, approved the appointment of Mr. Jan Van Acoleyen (DIN: 11039188) as an Additional (Non

Executive) Director of the Company with effect from April 16, 2025, pursuant to the provisions of Section 161 of the Act and appointed Mr. Mark James Reid (DIN: 10498698) as Chairman of the Board with effect from April 17, 2025. Subsequently, the appointment of Mr. Jan Van Acoleyen as a Non-Executive Director, liable to retire by rotation, was approved by the Shareholders of the Company by way of Ordinary Resolution passed through postal ballot on June 27, 2025.

Further, based on the recommendation of the NRC, the Board of Directors, vide circular resolution dated January 22, 2026, approved the appointment of Mr. Seckin Arikan (DIN: 11496476) as an Additional (Non-Executive) Director of the Company pursuant to Section 161 of the Act and appointed him as Chairman of the Board with effect from January 22, 2026. Subsequently, the appointment of Mr. Seckin Arikan as a Chairman and Non-Executive Director, liable to retire by rotation, was approved by the Shareholders of the Company by way of Ordinary Resolution passed through postal ballot on March 30, 2026.

Statement regarding Opinion of the Board with regard to Integrity, Expertise and Experience (Including the Proficiency) of the Independent Directors appointed during the Year:

Mrs. Harita Gupta, Mr. Prakash Sunder Advani and Mr. Anil Kumar Chanana are the Independent Directors of the Company. In the opinion of the Board, there has been no change in the circumstances which may affect their status as Independent Directors of the Company and the Board is satisfied of the integrity, expertise and experience (including proficiency in terms of Section 150(1) of the Act and applicable rules thereunder) of all Independent Directors on the Board.

Further, in terms of Section 150 read with Rule 6 of the Companies (Appointment and Qualification of Directors) Rules, 2014, as amended, the Independent Directors of the Company have included their names in the data bank of Independent Directors maintained with the Indian Institute of Corporate Affairs.

During the year under review, the Non-Executive Directors of the Company had no pecuniary relationship or transactions with the Company, other than sitting fees, reimbursement of expenses and commission, if any.

Key Managerial Personnel

During the year under review and in compliance with Section 203 of the Act, the Board of Directors, based on recommendation of the NRC, approved the appointment of Mr. Tejas Shah as the Company Secretary & Compliance Officer and Key Managerial Personnel of the Company with effect from July 17, 2025 in place of Mr. Rathindra Das who resigned from the said position with effect from the close of business hours on May 30, 2025.

Further, the Board noted the resignation of Mr. Gautam Badalia as the Chief Executive Officer ("CEO") of the Company with effect from the close of business hours on July 17, 2025, and approved the re-designation of Mr. Rajdipkumar Gupta as the Managing Director & CEO of the Company with effect from July 18, 2025.

Subsequently, during the year under review and in compliance with the provisions of Section 203 of the Act, the Board of Directors, based on the recommendation of the NRC, approved the appointment of Mr. Tushar Agnihotri as the CEO and Key Managerial Personnel of the Company with effect from February 09, 2026. Consequent to the aforesaid appointment, the Board also approved the re-designation of Mr. Rajdipkumar Gupta as the Managing Director of the Company with effect from February 09, 2026.

The Board places on record its appreciation for the valuable contribution made by Mr. Rathindra Das and Mr. Gautam Badalia during their tenure with the Company.

As on the date of this Report, Mr. Rajdipkumar Gupta, Managing Director, Mr. Tushar Agnihotri, CEO, Mr. Rajeshwar Singh Gill, Group Chief Financial Officer, Mr. Suresh Jankar, Chief Financial Officer and Mr. Tejas Shah, Company Secretary & Compliance Officer are the Key Managerial Personnel of your Company in accordance with the provisions of Section 2(51) read with Section 203 of the Act.

17. Remuneration policy

The Company has in place a policy for remuneration of Directors, Key Managerial Personnel and Senior Management Personnel; the policy also lays down the parameters for selection of candidates for appointment to the said positions, which have been approved by the Board. The policy on remuneration of Directors, Key Managerial Personnel is provided in the Corporate Governance section which forms part of this Report and is also available on the website of the Company and can be accessed at https:// routemobile.com/investors/corporate-policies .

18. Declarations by Independent Directors

The Company has received declarations from all Independent Directors of the Company confirming that they continue to meet the criteria of independence, as prescribed under Section 149(6) of the Act and Regulation 25(8) read with Regulation 16(1)(b) of the SEBI Listing Regulations. The Independent Directors have also confirmed that they have complied with the Company's Code of Conduct of Board of Directors and Senior Management Personnel.

19. Meetings of the Board and Board Committees

The Board met seven (7) times during the financial year under review, the details of which are given in the Corporate Governance Report that forms part of this Report. The intervening gap between any two meetings of the Board was not more than one hundred and twenty (120) days as stipulated under the Act and SEBI Listing Regulations.

Constitution of various Committees

The Board currently has Five (5) Committees, namely, the Audit Committee, the NRC, the Corporate Social Responsibility Committee, the Stakeholders Relationship Committee and the Risk Management Committee. Further, the Company also has an Operations Committee to deal with the matters relating to frequent banking and business affairs.

During the year under review, there were no instances where the Board did not accept any recommendation of the Audit Committee.

The details of the Committees along with their composition, number of meetings held and attendance at the meetings are provided in the Corporate Governance Report.

20. Human Capital and Employee Engagement

At Route Mobile, our people are the cornerstone of our success. We recognize that a skilled, engaged, and diverse workforce is critical to delivering sustainable growth, driving innovation, and creating long-term value for our stakeholders. Our Human Capital strategy is focused on attracting, developing, engaging, and retaining top talent while fostering a culture of collaboration, accountability, and continuous learning.

We are committed to providing an inclusive and empowering work environment where employees are encouraged to realize their full potential. Through a range of learning and development initiatives, leadership interactions, and career advancement opportunities, we strive to support both professional growth and personal well-being.

Employee engagement remains a key priority across the organization. We actively seek feedback through structured channels such as employee engagement surveys, skip- level meetings, leadership town halls, focus group discussions, and exit interviews. These platforms provide valuable insights that help us strengthen workplace practices, enhance employee experience, and cultivate a culture of transparency and trust.

Our workforce spans multiple geographies and represents a diverse mix of cultures, experiences, and perspectives. We believe that diversity and inclusion are fundamental to innovation and business success. By fostering an environment where every employee feels respected, valued, and heard, we continue to build a workplace that encourages collaboration and enables individuals to contribute meaningfully to organizational goals.

Open communication is central to our employee engagement framework. Quarterly town halls and regular leadership communications ensure employees remain informed about business performance, strategic priorities, and organizational developments. Dedicated onboarding and leadership interaction sessions help new employees integrate seamlessly into the organization and establish meaningful connections from the outset.

Recognizing employee contributions is an integral part of our culture. Our Rewards and Recognition programs celebrate outstanding performance, innovation, teamwork, and commitment to organizational values. Through periodic recognition initiatives and annual awards programs, we acknowledge individuals and teams who exemplify excellence and make significant contributions to the Company's success. We also take pride in recognizing employees for their long-standing commitment and loyalty through service milestone awards.

Employee well-being remains an important focus area. We continue to promote initiatives that support work-life balance, health and wellness, and a safe and respectful workplace. By investing in our people and fostering a culture of engagement and belonging, we are building a resilient organization that is well-positioned for future growth.

As we continue our growth journey, we remain committed to nurturing a workplace where people are inspired to innovate, empowered to excel, and motivated to contribute to our shared vision and success.

The statement of Disclosure of Remuneration under Section 197 of the Act and Rule 5 (1) of the Companies (Appointment and Remuneration of Managerial Personnel) Rules, 2014 ("Rules"), is attached to this Report as Annexure 2 . As per second proviso to Section 136 (1) of the Act and second proviso of Rule 5 of the Rules, the Report and Financial Statements are being sent to the members of the Company excluding the statement of particulars of employees under Rule 5 (2) of the Rules. Any member interested in obtaining a copy of the said statement, such member may write to the Company Secretary, whereupon a copy would be sent.

21. Quality initiatives

The Company continues to sustain its commitment to the highest levels of quality, superior service management, robust information security practices and mature business continuity management. Our quality management system certified by KVQA Certification Services Private Limited complies with ISO 9001:2015 while our information security management system is certified by KVQA Certification Services Private Limited as ISO/IEC 27001:2022 compliant.

22. Board Diversity and Policy on Director's Appointment and Remuneration

The role and responsibilities of the board of directors have long been a cornerstone of sound corporate governance. Entrusted with acting

in the best interests of shareholders, directors are collectively responsible for formulating operational and financial strategies and overseeing the effectiveness of the Company's practices. They are expected to bring critical thinking and sound judgment to strategic decision-making and problem-solving. A well-recognised challenge in boardroom deliberations is the phenomenon of 'groupthink' a tendency wherein the desire for harmony and consensus suppresses the critical evaluation of alternative viewpoints, ultimately undermining the quality of decisions taken. Diversity within the boardroom, however, extends its positive influence well beyond the confines of the meeting room. A diverse board signals an inclusive organisational culture, which not only attracts high-calibre talent but also fosters greater employee engagement and morale. In today's competitive labour market, organisations are increasingly assessed on their commitment to inclusion and diversity. Companies that demonstrate genuine leadership in this regard, especially at the board level gain a meaningful edge in attracting and retaining the best professionals. Your Company remains firmly committed to this principle and has consistently endeavoured to maintain a Board that reflects a balanced diversity of gender and experience. The 'Nomination and Remuneration' and 'Board Diversity' policies, as adopted by the Board, lay down the criteria for assessing qualifications, positive attributes and independence when considering a person for appointment or reappointment as a Director or Key Managerial Personnel, with no discrimination on the basis of gender, race, ethnicity, nationality or country of origin. The Board Diversity Policy is available on the Company's website at https://routemobile. com/investors/corporate-policies/ .

23. Board Evaluation

NRC has approved a framework/policy for performance evaluation of the Board, Committees of the Board and the individual members of the Board (including the Chairperson) which includes criteria for performance evaluation, which is reviewed annually by the Committee. A questionnaire for the evaluation of the Board, its committees and the individual members of the Board (including the Chairperson), designed in accordance with the said framework and covering various aspects of the performance of the Board and its Committees, including composition and quality, roles and responsibilities, processes and

functioning, adherence to Code of Conduct and Ethics and best practices in Corporate Governance as mentioned in the Guidance Note on Board Evaluation issued by the Securities and Exchange Board of India on January 05, 2017 was circulated to the Directors. Pursuant to the provisions of the Act and SEBI Listing Regulations and based on policy devised by the committee, the board has carried out annual evaluation of its own performance, its committees and individual directors.

The board performance was evaluated on inputs received from all the Directors after considering criteria as mentioned aforesaid. The performance of the committees was evaluated by the Board of Directors on inputs received from all the committee members after considering criteria as mentioned aforesaid. Pursuant to SEBI Listing Regulations, performance evaluation of independent director was done by the entire board, excluding the independent director being evaluated. The performance evaluation of nonindependent directors and the board as a whole and Chairman of the Board was also carried out by the Independent Directors of the Company through separate meeting of independent directors held on February 9, 2026.

24. Remuneration to Managing Director/ Whole-Time Director from Holding or Subsidiary Companies

In terms of Section 197 (14) of the Act, Mr. Rajdipkumar Gupta, Managing Director of the Company, receives remuneration including short-term incentive, from subsidiary company viz. Route Mobile (UK) Limited, details whereof are disclosed in the Corporate Governance Report.

25. Auditors & Audit Reports Statutory Auditors and Audit Report

Walker Chandiok & Co LLP ("WCC"), Chartered Accountants (Firm Registration No.: 001076N/ N500013), were re-appointed as Statutory Auditors of the Company at the 17 th AGM, to hold office till the conclusion of the ensuing 22 nd AGM for the financial year 2025-26. The second term of WCC as the Statutory Auditors of the Company expires at the conclusion of the ensuing 22 nd AGM.

Pursuant to the provisions of the Sections 139, 142 and other applicable provisions, if any of the Act and Rules issued thereunder, and based on the recommendation of the Audit Committee, the Board of Directors vide circular resolution dated

May 22, 2026, has approved and recommended to the shareholders at the ensuing 22 nd AGM of the Company, the appointment of M S K A & Associates LLP ("MSKA"), Chartered Accountants (Firm Registration No.: 105047W/W101187), as the Statutory Auditors of the Company, to hold office for a term of five consecutive years from the conclusion of the ensuing 22 nd AGM till the conclusion of 27 th AGM of the Company.

The Company has received written consent and certificate of eligibility in accordance with Sections 139, 141 and other applicable provisions of the Act and Rules issued thereunder, from MSKA. They have confirmed to hold a valid certificate issued by the Peer Review Board of the Institute of Chartered Accountants of India as required under the SEBI Listing Regulations.

The Auditors' Report for FY 2025-26 issued by WCC does not contain any qualification, reservations, or adverse remark. The said report for the financial year ended March 31, 2026 read with the explanatory notes therein are self-explanatory and therefore, do not call for any further explanation or comments from the Board under Section 134(3) of the Act. The Auditors' Report is enclosed with the financial statements in this Annual Report.

Secretarial Auditors

The Members of the Company at its 21 st AGM held on September 12, 2025, appointed Makarand M. Joshi & Co., Company Secretaries (Firm registration no: P2009MH007000) as the Secretarial Auditor for a period of 5 consecutive years commencing from financial year 202526 till financial year 2029-30 in terms of the provisions of Regulation 24A of the SEBI Listing Regulations and Section 204 of the Act read with Rule 9 of the Companies (Appointment & Remuneration of Managerial Personnel) Rules, 2014. The Secretarial Audit Report for the financial year ended March 31, 2026, in the prescribed Form MR-3 is attached to this Report as Annexure 3 . The said Secretarial Audit Report does not contain any qualifications, reservations or adverse remarks or disclaimer.

Annual Secretarial Compliance Report

Pursuant to Regulation 24A of the SEBI Listing Regulations, the Secretarial Compliance Report for the financial year ended March 31, 2026, has been submitted to the Stock Exchanges. Further, in this regard, please note that the Company does not have any material unlisted

Indian subsidiaries during financial year 2025-26.

Cost Auditors

The Company is not required to maintain cost records and requirement of cost audit as prescribed under the provisions of Section 148(1) of the Act for the financial year 202526 for the business activities carried out by the Company.

Reporting of Frauds by Auditors

During the year under review, neither the statutory auditors nor the secretarial auditor has reported to the Audit Committee or the Board, under Section 143 (12) of the Act, any instances of fraud committed against the Company by its officers or employees, the details of which would need to be mentioned in the Board's Report.

26. Internal Financial Controls, their adequacy and Internal Auditors

Internal Control are often an area of focus for investors, creditors, shareholders and Board members, among other stakeholders, when ensuring that the organisation provides accurate financial reporting which shows its state of operations in today's constantly changing business environment. At Route Mobile, Internal financial controls ("IFC") are the policies and procedures adopted by the Company for ensuring the orderly and efficient conduct of its business, including adherence to the Company's policies, the safeguarding of its assets, the prevention and detection of frauds and errors, the accuracy and completeness of the records. Section 134(5) (e) of the Act requires, the Board of every listed Company to lay down IFC Policy to be followed by the Company which helps in ensuring the orderly and efficient conduct of its business, including adherence to Company's policies, the safeguarding of its assets, the prevention and detection of frauds and errors, the accuracy and completeness of the Accounting records and timely preparation of reliable financial information. As per section 177 (4) (vii) of the Act, the Audit Committee is required to evaluate the IFC of the Company. At Route Mobile, IFC has been designed to mitigate Operational risks, including segregation of duties, checks and balances, protection of company's funds, operating systems, management information systems, management reporting, front and back office operations, contingency planning and disaster recovery.

Walker Chandiok & Co LLP, the statutory auditors of RML have audited the financial statements included in this annual report and have issued an attestation report on the Company's internal control over financial reporting (as defined in Section 143 of the Act). RML has appointed Mr. Nicolas Lecomte to carry out internal audit of its activities for FY 2025-26. The audit is based on an internal audit plan, which is reviewed each year in consultation with the statutory auditors. RML also undergoes periodic audit by specialised third party consultants and professionals for business specific compliances such as quality management, service management, information security, etc. Based on its evaluation (as defined in Section 177 of Act and Regulation 18 of SEBI Listing Regulations), audit committee has noted that, as of March 31, 2026, the Company's IFC were adequate and operating effectively.

27. Particulars of contracts or arrangements with Related Parties

All contracts/arrangements/transactions entered into by the Company with its related parties during the year were in the ordinary course of business and on an arm's length basis. The Company has put in place a mechanism for certifying the related party transactions statements placed before the Audit Committee and the Board of Directors from an Independent Chartered Accountant firm (confirming ordinary course of business and arm's length basis). Further, all related party transactions were undertaken with approval of the Audit Committee. Disclosure of Transactions, (None for FY 2025-26), with Related Parties referred to in Section 188(1), as prescribed in AOC-2 under Rule 8 (2) of the Companies (Accounts) Rules, 2014 is not applicable.

Details of other related party transactions have been included in Note no. 37 to the standalone financial statements. There are no materially significant related party transactions that may have potential conflict with interest of the Company at large. There were no transactions of the Company with any person or entity belonging to the Promoter(s)/Promoter(s) Group which individually holds 10% or more shareholding in the Company, except as disclosed in the financial statements.

The Policy on the Related Party Transactions is available on the Company's website at

https://routemobile.com/investors/corporate- policies/ During FY 2025-26, the Non- Executive Directors of the Company had no pecuniary relationship or transactions with the Company other than sitting fees, reimbursement of expenses and commission, as applicable.

28. Transfer of Equity Shares, Unpaid/ Unclaimed Dividend to the IEPF

Pursuant to the Section 124 and applicable provisions of the Act, read with the Investor Education and Protection Fund Authority (Accounting, Audit, Transfer and Refund) Rules, 2016 ("IEPF Rules"), all the unpaid or unclaimed dividends are required to be transferred to the IEPF established by the Central Government, upon completion of seven (7) years. Further, according to the Investor Education & Protection Fund ("IEPF") Rules, the shares in respect of which dividend has not been paid or claimed by the Shareholders for seven (7) consecutive years or more shall also be transferred to the demat account created by the IEPF Authority. Your Company does not have any unpaid or unclaimed dividend or shares relating thereto which is required to be transferred to the IEPF on the date of this Report.

29. Risk Management

I n compliance with Regulation 21 of the SEBI Listing Regulations, a Risk Management Committee has been constituted by the Board. The Risk Management Committee is entrusted with roles and powers as specified in Part D of Schedule II of SEBI Listing Regulations.

The Company has developed and implemented a risk management policy which can be accessed at https://routemobile.com/investors/corporate- policies/ for the identification, assessment, monitoring and mitigation of risks. The Risk Management Committee identifies the key risks for the Company, develops and implements the risk mitigation plan, reviews and monitors the risks and corresponding mitigation plans on a regular basis and prioritises the risks, if required, depending upon the effect on the business/ reputation. In the opinion of the Board, there are no risks at present which may threaten the existence or continuity of the Company.

The other details in this regard are provided in the Report on Corporate Governance, which forms a part of this Annual Report.

30. Cyber Security/Information Security

Over the past year, we have focused on continuously enhancing and strengthening our cybersecurity systems. Leveraging both internal resources and external partnerships, we have aimed to maintain robust security measures and improve our overall system performance.

The Company continues to face various cybersecurity risks through both direct and supply chain interactions. These risks include intentional and hostile actions, accidental breaches, and negligence. The primary concern remains system intrusions leading to data leakage. To address these risks, our Risk Management Committee has deliberated on several key areas:

- Enhanced Security Policies: We have strengthened our security policies by implementing mandatory measures such as IP whitelisting, Two-Factor Authentication (2FA), and Dark Web monitoring to proactively track potential Indicators of Compromise (IOCs).

- ISO 27001 Surveillance: Ongoing

surveillance and adherence to ISO 27001 standards remain a priority.

- Comprehensive Vulnerability Assessment

and Penetration Testing: Regular

Vulnerability Assessment and Penetration Testing (VAPT) for RMLAPIs are conducted to identify and rectify security gaps.

We continue to implement and enhance our role- based access controls, ensuring that employees have appropriate access levels according to their roles and responsibilities. Additionally, we have further streamlined our internal IT practices to provide rapid support to internal teams, which is critical for threat identification and response, as well as overall business productivity.

Our commitment to cybersecurity includes continuously evaluating the latest tools and services to strengthen and expedite our detection and response systems. This proactive approach helps us stay ahead of emerging threats and ensures that our cybersecurity infrastructure remains robust and effective.

In line with evolving data privacy regulations, we have updated our data processing agreements to ensure compliance with major data privacy laws globally. These updates cover GDPR, CCPA, and other significant data privacy regulations, ensuring that we meet the highest standards of data protection and privacy.

We have taken a firm stance on our security policies with both customers and partners, ensuring that our security requirements are clearly communicated and enforced. This includes stringent measures for data handling, access control, and compliance with our security protocols to mitigate risks across the board.

We have launched several initiatives to enhance cybersecurity awareness and training among employees. These include regular training sessions, phishing simulation exercises, and updated protocols for handling sensitive information. Our goal is to foster a culture of security mindfulness across the organisation.

Looking ahead, we plan to further invest in advanced cybersecurity technologies such as AI-driven threat detection and response systems. Additionally, we aim to enhance our incident response capabilities and expand our cybersecurity team to address the growing complexity of cyber threats.

By maintaining a proactive and adaptive cybersecurity strategy, we are committed to safeguarding our Company's assets and ensuring the integrity of our operations.

31. Particulars of Loans, Guarantees or Investments

Particulars of loans given, investments made or guarantees given or security provided by the Company as required under Section 186 of the Act and the SEBI Listing Regulations are contained in the notes to the financial statements of the Company.

32. Whistle-Blower Policy/Vigil Mechanism

The Company promotes ethical behavior in all its business activities and has adopted a Policy on Vigil Mechanism and Whistle Blower in terms of Section 177(9) and Section 177(10) of the Act and Regulation 22 of the SEBI Listing Regulations for receiving and redressing complaints from employees, directors and other stakeholders to report concerns about unethical behaviour, actual or suspected fraud.

This policy ensures the strict confidentiality of whistleblowers while handling their concerns and stipulates non-discriminatory treatment for individuals raising genuine concerns. Moreover, it includes a provision for direct access to the Chairman of the Audit Committee in emergency cases. The Whistleblower (Vigil Mechanism) Policy is available on the Company's website at https://routemobile.com/investors/corporate- policies/ .

No complaints were received under the Vigil Mechanism during the year.

33. Disclosure under The Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013

The Company has zero tolerance for sexual harassment at workplace and has adopted a Policy on Prevention, Prohibition and Redressal of sexual harassment at workplace in line with the provisions of the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 and Rules framed thereunder. Internal Complaints Committee ("ICC") is in place for all works and offices of the Company to redress complaints received regarding sexual harassment.

During the year under review, there were no cases filed pursuant to the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013. Furthermore, there was no pending complaint/ case at the beginning as well as ending of the financial year and no complaints were pending for more than 90 days.

34. Secretarial Standards

The Company has in place proper systems to ensure compliance with the provisions of the applicable Secretarial Standards issued by The Institute of Company Secretaries of India and such systems are adequate and operating effectively.

35. Corporate Social Responsibility

In accordance with the provisions of Section 135 of the Act and Rules framed thereunder, your Company has adopted a policy for Corporate Social Responsibility ("CSR") and the Board has constituted a Committee for implementing the CSR activities. Composition of the Committee and other details are provided in the Corporate Governance Report.

Your Company has set up "Route Mobile Foundation for Education and Sports" to carry out its CSR efforts. The Foundation focuses on improving the quality of life and engaging communities through health, education, livelihood, sports and infrastructure development.

In the financial year 2025-26, the Company has undertaken various CSR activities and the projects undertaken by the Company are in accordance with Schedule VII of the Act. The report on CSR activities as required under the Companies (Corporate Social Responsibility Policy) Rules, 2014 is attached to this Report as Annexure 4.

36. Other Disclosures

- There were no material changes and commitments affecting the financial position of the Company between the end of the financial year and the date of this report;

- Company has not issued equity shares with differential rights as to dividend, voting or otherwise;

- The Company has not issued any sweat equity shares to its directors or employees;

- There was no revision in the Financial Statements;

- There has been no change in the nature of business carried out by the Company;

- The Company has not failed to implement any corporate action during the year under review;

- No application has been made under the Insolvency and Bankruptcy Code; hence the requirement to disclose the details of application made or any proceeding pending under the Insolvency and Bankruptcy Code, 2016 (31 of 2016) during the year along with their status as at the end of the financial year is not applicable;

- The requirement to disclose the details of difference between amount of the valuation done at the time of one-time settlement and the valuation done while taking loan from the Banks or Financial Institutions along with the reasons thereof, is not applicable;

- The Company's securities were not suspended for trading during the year;

- The Company complies with the provisions of the Maternity Benefits Act, 1961;

- The disclosure pertaining to explanation for any deviation or variation in connection with certain terms of a public issue, rights issue, preferential issue, etc. is not applicable to the Company.

37. Directors' Responsibility Statement

Pursuant to Section 134(5) of the Act, the Board of Directors, to the best of their knowledge and ability, confirm that:

a. the applicable Accounting Standards had been followed in the preparation of the annual accounts along with proper explanation relating to material departures;

b. such accounting policies have been selected and applied consistently and such judgments and estimates have been made that are reasonable and prudent so as to give a true and fair view of the state of affairs of the Company at the end of the financial year and of the profit of the Company for that period;

c. proper and sufficient care has been taken for the maintenance of adequate accounting records in accordance with the provisions of this Act for safeguarding the assets of the Company and for preventing and detecting fraud and other irregularities;

d. the annual accounts have been prepared on a going concern basis;

e. the proper IFC were in place and that such IFC are adequate and were operating effectively; and

f. the system to ensure compliance with the provisions of all applicable laws were in place and that such systems were adequate and operating effectively.

Based on the framework of IFC and compliance systems established and maintained by the Company, the work performed by the internal, statutory and secretarial auditors and external consultants, including the audit of IFC over financial reporting by the statutory auditors and the reviews performed by management and the relevant board committees, including the Audit Committee, the Board is of the opinion that the Company's IFC were adequate and effective during FY 2025-26.

38. Annual Return

Pursuant to the provisions of Section 134(3) (a) and Section 92(3) of the Act read with Rule 12 of the Companies (Management and Administration) Rules, 2014, the draft of the Annual Return of the Company for the financial

year March 31, 2026 is uploaded on the website of the Company and can be accessed at https:// routemobile.com/wp-content/uploads/2026/08/ Annual-Return-FY-2025-26_2.pdf

39. Significant and material orders passed by the Regulators or Court

There are no significant and material orders passed by the regulators or courts or tribunals impacting the going concern status and Company's operations in future.

40. Energy Conservation, Technology Absorption and Foreign Exchange Earnings and Outgo

Details of the energy conservation, technology absorption and foreign exchange earnings and outgo is attached to this report as Annexure 5 .

41. Corporate Governance

Pursuant to the SEBI Listing Regulations, the Report on Corporate Governance for the year under review, is presented in a separate section, forming part of this Annual Report. A certificate from Makarand M. Joshi & Co., Practicing Company Secretaries, confirming compliance with conditions of Corporate Governance, as stipulated under the SEBI Listing Regulations, also forms part of the Corporate Governance Report.

42. Management Discussion and Analysis Report

Pursuant to Regulation 34 of the SEBI Listing Regulations the Management Discussion and Analysis Report for the year under review, is presented in a separate section, forming part of the Annual Report. As required under the provisions of the SEBI Listing Regulations, the Audit Committee of the Company has reviewed the Management Discussion and Analysis Report of the Company for the financial year ended March 31, 2026.

43. Business Responsibility and Sustainability Reporting

In compliance with Regulation 34(2)(f) ofthe SEBI Listing Regulations, the Business Responsibility and Sustainability Report ("BRSR") covering disclosures on the Company's performance on ESG parameters for FY 2025-26 is attached to this Report as Annexure 6 .

44. Employee Stock Option Plan

The Company has two Employee Stock Option Plans ("RML ESOP Plans") as of March 31, 2026 viz. Route Mobile Limited-Employee Stock Option Plan 2017 ("RML ESOP 2017") and Route Mobile Limited - Employee Stock Option Plan, 2021 ("RML ESOP 2021") (together referred as 'Schemes'). The Schemes are administered by the Route Mobile Employee Welfare Trust. There are no changes made to the above Schemes and these Schemes are in compliance with the Securities and Exchange Board of India (Share Based Employee Benefits and Sweat Equity) Regulations, 2021 (SEBI (SBEBSE) Regulations, 2021). During FY 2025-26, no employee was issued stock options equal to or exceeding 1% of the issued share capital of the Company at the time of grant.

The RML ESOP Plans are compliant with the provisions of Section 62 of the Act and the SBEB Regulations. Details of the Schemes have been provided in note no. 43 of the standalone financial statements. All the RML ESOP Plans adopted by the Company are available on the website of the Company at https://routemobile. com/investors/other-disclosures/ The disclosure containing the details of options granted, options vested, number of shares allotted upon exercise of options, etc. as required under the SBEB Regulations is attached to this report as Annexure 7 and is also available on the website of the Company at https://routemobile.com/ investors .

A certificate issued by the Secretarial Auditor, certifying that all RML ESOP Plans have been implemented in accordance with SBEB Regulations and in accordance with the resolution(s) passed by the Shareholders of the Company is made available on the website of Company at https://routemobile.com/investors/ other-disclosures/ The certificate will also be available for electronic inspection by the members during the AGM of the Company.

45. Cautionary Statement

This Board's Report including the Management Discussion and Analysis Report may contain forward-looking statements under provisions

of applicable laws. All statements other than statements of historical facts are statements that could be deemed forward-looking statements. These statements are based on current expectations, estimates, forecasts, and projections about the industries in which we operate and the beliefs and assumptions of our management. In addition, any statements that refer to (1) our goals, commitments and programmes; (2) our business plans, initiatives and objectives; (3) our assumptions and expectations; (4) the scope and impact of our corporate responsibility risks and opportunities; and (5) standards and expectations of third parties are forward-looking. Readers are cautioned that these forward-looking statements are only predictions and are subject to risks, uncertainties, and assumptions that are difficult to predict. Forward-looking statements speak only as of the date they are made, and we do not undertake any obligation to update any forward-looking statement.

46. Acknowledgements

The Board acknowledges the guidance, support extended by the Securities and Exchange Board of India, Ministry of Corporate Affairs, Registrar of Companies, The Telecom Regulatory Authority of India (TRAI) and all other governmental and regulatory authorities including officials there at from time to time.

The Board also place on record their sincere appreciation for the continued support extended by the Company's Stakeholders at large including investors, customers, banks, financial institutions, and well-wishers during the year. The Board expresses sincere appreciation for the valuable contributions of employees at all levels of the Company and its subsidiaries. Their dedication, teamwork, and support have been key to the Company's sustained growth.

For and on behalf of the Board of Directors